11
Overheard a guy at the hardware store say he never checks the drain pump filter first on a washer
Tbh, I was grabbing a new multimeter battery and this guy was telling his buddy he always starts with the motor or control board on a no-drain call. He said it saved him time to skip the 'easy stuff'. Honestly, that blew my mind. I've had at least four jobs this year where the fix was just clearing a sock or a coin from the pump filter, a 10 minute job. It made me realize how easy it is to overcomplicate a simple check. Has anyone else noticed techs jumping straight to the hard parts?
4 comments
Log in to join the discussion
Log In4 Comments
skyler_jackson272mo ago
I mean, I get where that guy is coming from though. If you're in a busy area and get a lot of the same complex calls, maybe you start to expect the worst case. It's not always a simple fix. I've seen plenty of pumps that test fine but the control board is actually the issue, so jumping there first can make sense. Maybe it's just me, but I don't think his way is always wrong, even if @anthony_dixon had a bad time with it. Different shops have different common problems.
7
anthony_dixon2mo ago
Seriously, skipping the filter is just asking for a callback.
1
kelly.charlie1mo ago
Nah, I gotta disagree. A clogged filter is like the most basic check. I've rolled up on so many "bad pump" calls that were just a totally blocked filter. Last week, a guy was ready to replace the whole unit, and it was just a filter full of algae gunk. Skipping that step is just lazy and costs the customer more money for no reason.
2