I called bogus on a dispatcher's $150 deposit rule, and my $300 junker proved me wrong
I shipped my beat up 2004 Civic from Phoenix to Denver last month and the dispatcher told me I had to send a $150 deposit before he'd book the truck. I told him that sounded like a scam and hung up, because who pays a stranger before the car even moves, right? I tried two other brokers with no deposit and both flaked on pickup for 9 days straight while my car sat at my cousin's place. The original dispatcher called back, I paid the $150 on a card, and the car got picked up the next morning and dropped off in 3 days flat. The deposit came off the final bill anyway, so I basically argued my way into a 9 day delay for nothing. Now I'm wondering if the no deposit brokers are the real red flag, has anyone else had pickup times blow up because they skipped the deposit?
Get why you lumped all deposits into the scam bucket, but the $150 off the final bill is the part people miss. A broker who takes a deposit has skin in the game, so they book the truck to lock in the rest of the money. The no deposit guys have nothing to lose if your pickup slides a week or two. Carriers also hate dead runs, so a deposit tells them the load is real, which is why your guy got a truck the next morning while the others sat on it.