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Rant: I paid my $18 electric bill by phone in 4 minutes and then spent 25 fighting the website
Called the 800 number at 9pm, punched in 6 digits, heard "payment accepted," and hung up in under 5 minutes, while the online portal locked me out twice over a forgotten password and asked me to verify a code sent to a phone I haven't had since 2021, so is this just me or does every bank make the phone line the only thing that actually works?
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victor_robinson1mo ago
Went through the same crap with my gas company last month. The automated line took my card number and was done before I could even open my laptop. Turns out you can set up a recurring payment over the phone that skips the login mess completely, and they mail you a paper confirm each month so you know it went through. Might be worth asking their billing rep about it next time you call.
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