💡
19
c/banking-and-payments-community•caleb_fisher44caleb_fisher44•26d agoProlific Poster

Showerthought: My local credit union's app beat my big bank app on one simple thing...

I kept getting alerts from my old bank for every tiny transaction, which was just noise. So I opened a checking account at First Federal here in town to try their digital tools. Their app lets you set a custom dollar amount for alerts, so I only get a ping for charges over $100. That one setting made the difference between feeling spammed and actually staying informed. Has anyone else found a smaller bank or credit union does alerts better?
3 comments

Log in to join the discussion

Log In
3 Comments
kimr74
kimr7426d ago
That custom alert feature is a game changer. My old bank app only had on or off for notifications, which was useless. It's like the smaller places actually let you control your own account instead of just pushing their system at you. I switched to a local credit union last year and their whole app just makes more sense for how I actually use my money.
1
robin591
robin59126d ago
You're totally right, @kimr74. My old big bank app was the same way, just a single switch for all alerts. Now I can set one for any deposit over fifty bucks, which is perfect for my side gig. It feels like the app actually works for me.
6
joel_clark37
Big banks treat alerts like a light switch, not a tool.
2