That one customer who watched me build his cabinets for an hour just said 'you really care' and walked away

He stood there in the shop last Tuesday, didn't say a word while I was squaring up a face frame, then tipped me $40 after dropping that line - has anyone else had a quiet moment with a client that just made the whole job worth it?

3 comments

3 Comments

reed.elliot12d ago

you put the pieces in straight" hits different when you know the work was solid.

emmaclark13d ago

Yeah my uncle had a lady watch him tile her entire kitchen backsplash for 3 hours, not a peep, then she handed him a thermos of coffee and said "you put the pieces in straight" and left. He still talks about it.

luna_wright13d ago

Did she just want to make sure the tile wasn't crooked, or was she letting him finish so she didn't have to confront him mid-job?