Warning: I used the wrong brush size for 3 years until a customer pointed it out

I was cleaning a 1930s chimney in St. Louis last week and the homeowner asked why I was using a 6-inch brush on an 8-inch flue. Has anyone else had a simple mistake like that totally change their whole approach?

3 comments

3 Comments

avery_jackson23d agoMost Upvoted

That putty knife story hits close to home. I had been using the wrong brush for years and nobody said a word until that one customer.

violaramirez23d ago

My dad used a putty knife to open paint cans for like 10 years. Then he saw me using the actual tool for it. Called me a liar. Had to show him the internet. You probably gave that customer a good story though. At least you were cleaning the chimney right? Just with the wrong size.

mark_carr723d ago

Used to think brush size was mostly about your own comfort and speed. But yeah, after seeing the difference on that flue, I totally get why it matters for a proper clean.