Question about a stubborn color correction that took me three days

A client came in wanting to go from a box black to a soft caramel blonde, which I thought would be a two-session job. The first round of lightener barely lifted, and I realized the black dye had metallic salts in it. I spent the next two days doing careful strand tests and using a color remover before I could even start the proper lightening process. The whole correction ended up taking about nine hours over three separate appointments. Has anyone else dealt with metallic dye recently, and what removal method worked best for you?

3 comments

3 Comments

jackson.faith1mo ago

My friend had a similar nightmare with a client's metallic dye last month. She had to use a specific professional remover twice before any lightener would touch it. Those hidden salts really do turn a simple color change into a whole project.

sandraf981mo ago

Come on, it's just hair dye.

-1

betty_wells1mo ago

But have you seen what some of those dyes can do, @sandraf98? It's not always just hair dye when it goes wrong.