My work laptop froze during a remote support call with a very upset CEO in Phoenix. Had to make a call on the spot.

Man that sounds rough. But honestly I would have done the total opposite thing. You can't just guess when a CEO is waiting on the line. I would have told them straight up my tech failed and we need to reschedule for a real fix. Making a call without your tools is how bigger mistakes happen. What did you end up deciding to do?

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piper_kim7mo ago

Miles_burns has a point but sometimes you just gotta wing it.

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rowan_thomas846mo ago

My old Dell at the Denver office crashed mid-demo once. I totally agree with Miles, being honest about the tech failure is the only move. Trying to fake it just makes the whole situation way worse later on.

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christopher_torres667mo ago

My buddy in Dallas once rebooted a whole server farm, Piper_Kim.

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