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A customer's complaint changed how I torque head bolts forever
Had a 2016 Cummins come back with a small coolant weep after a head gasket job last fall. Customer said I must have used the wrong torque sequence, which stung because I followed the book. Turns out my torque wrench was out of spec by 15 ft-lbs after I dropped it on the shop floor a month earlier. Now I check the calibration sticker every 90 days and keep a backup wrench in the drawer. Anyone else had a come-back that made you rethink your tools?
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tara6421mo ago
Ugh, heard a story like this on a podcast about a guy who never checked his wrench either.
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