Shoutout to that client meeting in Phoenix that made me fire a customer

I was at this coffee shop in Phoenix meeting with a client I had for about 8 months. They kept asking for more revisions on the same landing page, like 6 rounds of changes. Finally they told me they wanted me to redo the entire SEO strategy because they read a blog post from 2019. I realized right there I was spending 20 hours a week on one client paying me $1,500 a month. That math just doesnt work when you have other clients who pay the same and take half the time. So I ended the contract right after that meeting and told them to find someone else. Has anyone else had to cut a client loose because they just sucked up too much time?

3 comments

3 Comments

stone.lisa18d ago

Whoa, I actually see it a little different. A client paying you $1,500 a month for 20 hours of work is still $75 an hour, which is decent for a steady gig, and sometimes those high maintenance clients teach you how to streamline your process. That said, I get that the headache might not be worth it if you've got an easier way to make the same money.

linda11418d agoMost Upvoted

Six revisions on one landing page sounds like a nightmare you'd need a pay raise to survive!

alexbennett18d ago

Set up a revision cap in your contract - three rounds max before we start talking about a new rate. I learned that one the hard way after a client had me tweak the same button color through seven rounds. Also, make them prioritize changes by bundling them into one batch per round. If they send you "just one small fix" three times a week, you're bleeding time and sanity. A simple email saying "Got it, I'll include this in the next round of revisions" cuts that noise down fast.