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TIL our agency's Facebook ad got flagged for a weird reason in Phoenix last Tuesday

We ran a simple ad for a local bakery using the word 'fresh' in the copy, but the system flagged it as a 'weight loss claim' and suspended the entire campaign, forcing us to spend 4 hours on support calls to get it reinstated before the weekend promo started.
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3 Comments
fiona_west21
Feel your pain, that's such a waste of time. @seth_singh20, the algorithm is definitely on one lately.
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seth_singh20
Wait, how does the word 'fresh' even get flagged for weight loss? I mean, it's a bakery ad, not a diet pill. Maybe the system just picks up on certain words and goes overboard sometimes.
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phoenixw11
phoenixw1119h ago
But what if the system's just trying to protect people from harmful ads?
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