Had a customer bring in a 'dead' Samsung Galaxy S23 Ultra that just needed a new SIM card

They were convinced the logic board was fried because the phone kept saying 'No SIM'. I popped out the tray, and the old SIM was literally cracked in half. Put in a new one from the drawer, and it booted right up. Charged them twenty bucks for the part and the five minutes it took. How many of you get these 'major repairs' that turn out to be the simplest fix?

3 comments

3 Comments

hannah40020d ago

Charge more for that kind of instant fix.

paigep8519d ago

But what if the instant fix is the whole point? Sometimes people just need a quick, cheap solution to get by, not a full rebuild. Charging more for speed feels like punishing them for being in a tight spot, @hannah400. A lower price for a basic patch job can be the only thing that keeps someone going until they can afford the real fix.

susanb3419d ago

My car had a slow leak in a tire for months. The shop wanted to sell me a whole new one, but a ten dollar plug from the guy down the street held for over a year. Sometimes the cheap fix is the only fix people can get. It kept me driving to work.