Heard a client say she uses dish soap on her face every night

I was just standing at the front desk yesterday doing inventory when a woman in her 50s told her friend she uses Dawn dish soap as her nightly cleanser because it "gets all the oil off." I literally had to bite my tongue not to scream across the waiting room. She said her skin feels tight after which is how she knows it's working. That stripped feeling is your moisture barrier crying for help people not a sign of clean. Has anyone else run into dish soap clients and how do you gently talk them out of it without sounding like a know it all?

3 comments

3 Comments

david_jones386d ago

Dawn dish soap is basically industrial degreaser. That woman is gonna be wondering why her face is red and flaky in about two weeks. The tight feeling she likes so much is literally her skin being stripped of everything good. Someone needs to hand her a gentle cleanser before she makes things worse.

wood.eric6d ago

It's part of a bigger pattern I've noticed where people think if a product is strong enough to clean a garage floor or a greasy pan, it must be good for cleaning anything. That logic falls apart fast when you're talking about something as delicate as your face. Same thing happens with laundry detergent - people use way too much thinking more is better, or they grab the industrial bleach because it's cheap. We've gotten so used to aggressive cleaning and that squeaky clean feeling that we don't recognize when we're actually damaging things.

karen3616d ago

My sister in law once used oven cleaner on her bathtub because "it's just soap and grease". The finish never looked the same after. People don't get that stronger isn't always smarter. It's like how everyone I know buys the biggest bottle of laundry detergent and uses a whole capful when half that does the job. Same with hand sanitizer during the pandemic people were practically bathing in it and then wondering why their hands were cracked and bleeding. We've convinced ourselves that if it doesn't burn or smell like chemicals it hasn't really cleaned anything. That tight skin feeling is the same as when your dishes squeak that means everything natural is gone.