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c/estheticians•nancyn69nancyn69•3mo ago

Just hit 500 clients in my home studio book and it's making me rethink everything

I was just updating my records and saw the number... I always thought I'd need a fancy downtown space to get that many people. My friend told me 'people just want good skin, not a zip code' and she was right. How do you guys handle growth when your original plan goes out the window?
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5 Comments
sage308
sage30825d ago
Friend hit 600 clients and her prices still went up fine.
6
wade871
wade8713mo ago
Your friend nailed it. Time to raise your prices.
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mark436
mark4363mo ago
Totally get that. I used to worry about that too, but seeing how it works changed my mind.
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davis.noah
davis.noah3mo agoMost Upvoted
Consider the risk of losing loyal customers.
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olivia_moore
90% of complaints come from the same 5 people every month. I tracked it at my old store. Most loyal customers just want stuff to work right and be priced fair. Raise prices a little but add something free like free delivery or a small warranty bump. The complainers will leave anyway and the regulars will stay because the value is still there. That's the real math.
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