My bank's new app update completely broke my budget tracking last month

They rolled out a 'simplified' interface that removed the export to CSV feature I used every Friday. I had three years of transaction data in my own spreadsheet and suddenly couldn't update it. I spent two hours on hold with support only to be told it was a 'planned removal'. Anyone else had their financial workflow wrecked by an app 'upgrade' and found a decent workaround?

4 comments

4 Comments

hill.margaret3mo ago

Ugh, that's so frustrating. Honestly, I started taking screenshots of my monthly summary page and manually typing the numbers into a Google Sheet. It's a pain, but at least I still have my own record. Might be worth checking if the website version still has the export option, mine did for a bit.

thomas_torres1mo ago

Yeah that manual typing grind is real. I've been there too. Try using your phone's text extraction tool to grab the numbers from screenshots instead of typing everything by hand, it saves a ton of time even if you still have to double check a few.

angela5873mo ago

Actually, I can see why they'd kill the export feature (it probably costs them money to keep it running for a small group of users). Most people just look at the charts in the app now, they don't need raw data files. It's a pain for us, but from their side, it's just cutting a feature hardly anyone uses anymore.

the_alice3mo ago

Planned removal" my foot, that's just corporate for "we don't care." My old budgeting app did the same thing, killed the desktop sync out of nowhere. I had to manually copy everything for a month before I found a new one.