Appreciation post: Heard a homeowner in Boise say they'd never pay for a moisture barrier again

They argued a good underlayment is enough, but I've seen too many cupped floors from slab moisture. What's your take on skipping the barrier to save a client a few hundred bucks?

4 comments

4 Comments

lilyp373mo ago

Ever seen a warranty claim get denied over a skipped barrier?

wadew513mo ago

Wait, you mean people actually skip putting in the barrier? That's wild to me. I saw a claim get tossed because someone used duct tape instead of the proper flashing tape around a window. The whole unit leaked and they said it was an install error, not a product flaw.

wesleyb203mo ago

Ever seen a warranty claim get denied over a skipped barrier?" Honestly, not really. Most of the time, if the product fails, it fails. The company has to prove you caused the problem by skipping a step, and that's pretty hard for them to do. They usually just fix it to avoid bad press and keep customers happy. I've seen way more claims go through than get denied over small install details.

milam481mo ago

@wesleyb20 I get where you're coming from, but that duct tape story from @wadew51 hits different. Skipping the barrier seems like a small thing until water finds every shortcut, you know? It's rough when a company uses a skipped step to deny a claim, even if the product itself was the real issue.