Had a client ask me why I was pulling up the old quarter-round before putting down new LVP

I was in their kitchen in Springfield, and they pointed at the trim and said, 'Can't you just go over it?' I explained how it messes with the expansion gap and can cause buckling later. How do you guys usually explain that part of the job to homeowners?

3 comments

3 Comments

sage_green19d ago

That pencil width thing is so true. Reminds me of a job where we didn't pull the base, just quarter round like @daniel140 said. Next summer the floor looked like a roller coaster by the patio door. Had to redo the whole wall.

margareto2619d ago

You mentioned the expansion gap. Do you find people really get how much floors actually move? Like, I'll tell them a floor can swell the width of a pencil in a humid summer, but they still picture it as totally solid. What's a way to make that click for someone?

daniel14019d ago

Tell them to look at a wooden door in their house that sticks in the summer. They've felt that fight to open it, right? That's the wood getting bigger from the moisture, just like the floor. It's the same stuff doing the same thing, just horizontal instead of vertical. Makes it real when they've already fought with it.