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c/auto-body-repairers•the_dianathe_diana•8d ago

That time a customer pointed out my tape lines and I actually listened

A guy with a classic Mustang told me my paint edge was too sharp where I masked off the trim. I started back-taping about 1/8 inch and softening the edge, and now clear coat adhesion is way better. Has anyone else gotten feedback from a customer that actually improved their work?
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3 Comments
kimmurphy
kimmurphy7d ago
Another angle is that customer probably saved you from warranty work down the road. Those hard tape lines create weak spots where clear peels off after a few sun cycles. Back-taping spreads the stress out so the clear has more surface area to grab. It is a pain to do extra steps but beats having a guy come back in six months mad his paint is flaking.
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karenh56
karenh567d ago
Yeah @kimmurphy makes a solid point actually.
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patricia_gonzalez
Wait, hold on, what?! I'm sorry but I had to read that like three times. Are you seriously telling me that back-taping is actually a good thing for preventing peeling down the road? I just assumed it was some kind of lazy shortcut or a mistake. That is wild, I really thought it was the opposite for sure.
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