One sentence from my boss flipped how I handle client emails
I used to reply to every client question right away, even if I didn't have the full answer yet. My boss pulled me aside after a project in March and said "stop being helpful too fast, it just creates more follow-ups." Now I wait until I have all the details before hitting send, and it cut my email chain length in half. I also started batching my replies to two set times a day instead of responding all throughout. It took about 3 weeks to feel normal, but my stress level dropped a ton. Has anyone else had a manager give feedback that seemed small but actually changed your whole workflow?