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My Google Business listing vanished for 3 days last month, lost 5 calls
I run a small family law firm in Edmonton and last month my Google Business profile just disappeared. No warning, no email from Google, nothing. I noticed on a Tuesday morning when I checked my phone and saw 0 calls by 10am, which is weird for us. Turns out someone had flagged my address as a virtual office even though I have a real physical space in an office building. I had to submit proof of address with utility bills and a photo of my signage at the door. It took 3 whole days to get reinstated and I definitely lost at least 5 potential client calls during that time. Has anyone else had their listing randomly pulled and had to fight Google to get it back up?
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lilya764d ago
Oh man, that's brutal. I had mine disappear once and I swear I aged five years in those three days trying to figure out what happened. I actually emailed Google support a photo of my office with me awkwardly pointing at my sign like a hostage photo, hoping they'd believe me. It's such a weird feeling when your listing just vanishes, like your whole business doesn't exist anymore. I lost one good week of calls that month and my spouse joked that maybe it was a sign to retire early. Hope yours stays put now, that feeling of being invisible is the worst.
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parkerbrown4d agoMost Upvoted
Dude, that hostage photo thing made me laugh but I totally get the desperation. I read somewhere that Google's algorithm sometimes flags listings if the address or phone number doesn't match other data sources, like if you moved offices or changed your number and didn't update everything everywhere. That might be why yours disappeared for a bit, just a mismatch they couldn't figure out. It's nuts how one little glitch can make your whole business feel like it fell into a black hole.
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